Frequently Asked Questions
Everything you need to know about shopping with ShopWSS
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request.
Do you offer international shipping?
Yes, ShopWSS ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.