Returns & Exchanges
At ShopWSS, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
Ship It Back
Print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing